Terms and Conditions

ALTOUR Vacations - Supplier Specific Terms and Conditions


Please review the Internova Travel Group Terms & Conditions that govern your use of our services on Altourvacations.com.


ALTOUR Vacations offers a variety of travel experiences, with specific terms depending on the type of booking:


  • Land Tours: Our land and tour programs are provided by Keytours Vacations and are subject to Keytours' terms and conditions. For detailed information, please see Keytours' official Terms & Conditions Keytours Vacations Terms & Conditions.


  • Cruises: Cruise options are powered by The Vacation Group. Cruise bookings are subject to The Vacation Group's terms and the individual cruise line's policies, which include deposit and cancellation terms. ALTOUR Vacations Cruise terms and conditions are separate and independent of our suppliers. It is important that you acquaint yourself with both our terms and the terms of our supplier, which are accessible in the links below. Cruise line Images are subject to depictions or renderings only and may vary from your actual ship, stateroom, or other supplier features shown!” ALTOUR Vacations Terms & Conditions


Abercrombie & Kent:

Cancellation: https://www.abercrombiekent.com/booking-terms-and-conditions

Ticket Contract/Legal: https://www.abercrombiekent.com/legal/terms-and-conditions  


AmaWaterways:

Cancellation: https://www.amawaterways.com/terms-conditions

Ticket Contract/Legal: https://www.amawaterways.com/TermsConditions.aspx#Passenger_Ticket_Contract   


Atlas Ocean Voyages:

Cancellation: https://atlasoceanvoyages.com/terms-of-use/  

Ticket Contract/Legal: https://atlasoceanvoyages.com/terms-of-use/  


Avalon Waterways:

Cancellation: https://www.avalonwaterways.com/carrier-terms/  

Ticket Contract/Legal: https://www.avalonwaterways.com/carrier-terms/  


Azamara Cruises:

Cancellation: https://www.azamara.com/about-azamara/legal#link-theamericaslegalpage  

Ticket Contract/Legal: https://www.azamara.com/about-azamara/legal#link-theamericaslegalpage  


Carnival:

Cancellation: https://www.carnival.com/about-carnival/legal-notice/ticket-contract.aspx  

Ticket Contract/Legal: https://www.carnival.com/about-carnival/legal-notice/ticket-contract.aspx  


Celebrity: 

Cancellation: https://www.celebritycruises.com/faqs/cancellation-policy + FAQ https://www.celebritycruises.com/faqs  

Ticket Contract/Legal:  https://www.celebritycruises.com/content/dam/celebrity/pdf/Cruise-Ticket-Contract-Celebrity.pdf


Celestyal Voyages:

Cancellation: https://www.celestyal.com/us/booking-conditions/

Ticket Contract/Legal Terms: https://www.celestyal.com/us/booking-conditions/  


Costa Cruises:

Cancellation: https://www.costacruises.com/general-conditions.html

Ticket Contract/Legal Terms: https://www.costacruises.com/general-conditions.html


Crystal Cruises:

Cancellation: https://www.crystalcruises.com/legal/contract  

Ticket Contract/Legal: https://www.crystalcruises.com/legal/contract  


Cunard: 

Cancellation: https://www.cunard.com/en-us/advice-and-policies/passage-contract   

Ticket Contract/Legal:  https://www.cunard.com/en-us/advice-and-policies/passage-contract + https://www.cunard.com/en-us/advice-and-policies/legal-information  


Disney: 

Cancellation: https://disneycruise.disney.go.com/contracts-terms-safety/terms-conditions  

Ticket Contract/Legal: https://disneycruise.disney.go.com/contracts-terms-safety/terms-conditions  + Ticket Contract https://disneycruise.disney.go.com/contracts-terms-safety/cruise-contract  + FAQ https://disneycruise.disney.go.com/faq  


Explora Journeys: 

Cancellation: https://explorajourneys.com/us/en/legal/booking-terms-and-conditions   

Ticket Contract/Legal:  https://explorajourneys.com/us/en/legal/booking-terms-and-conditions


Globus:

Cancellation: Terms and Conditions of Cosmos - Globus Family of Brands:

https://www.cosmos.com/terms/


TRAVEL SUPPLIER TICKET CONTRACT, TERMS AND CONDITIONS, ONLINE CHECK-IN, AND ADDITIONAL IMPORTANT INFORMATION


Terms and Conditions of Cosmos - Globus Family of Brands:

https://www.cosmos.com/terms/

https://www.cosmos.com/legal/

https://www.cosmos.com/privacy/

https://www.cosmos.com/waivers/  


Holland:

Cancellation: https://www.hollandamerica.com/en/us/legal-privacy/cancellation-policy-US-default  

Ticket Contract/Legal: https://www.hollandamerica.com/en_US/legal-privacy/passenger-bill-of-rights.html  + https://www.hollandamerica.com/en/us/legal-privacy/privacy-policy + https://www.hollandamerica.com/en_US/faq.html  


Hurtigruten:

Cancellation: https://www.hurtigruten.com/en-us/practical-information/general-terms-and-conditions  

Ticket Contract/Legal: https://www.hurtigruten.com/en-us/practical-information/general-terms-and-conditions 


MSC Cruises:

Cancellation: https://www.msccruisesusa.com/-/media/US/Documents/booking-terms-and-conditions 

Ticket Contract/Legal: https://www.msccruisesusa.com/-/media/US/Documents/conditions-of-carriage + https://www.msccruisesusa.com/-/media/US/Documents/booking-terms-and-conditions 


Norwegian Cruise Line:

Cancellation: https://www.ncl.com/about/cancellation-fee-schedule

Ticket Contract/Legal: https://www.ncl.com/about/terms-and-conditions

https://www.ncl.com/faq + https://www.ncl.com/freestyle-cruise/cruise-travel-documents + https://www.ncl.com/sites/default/files/CruiseIndustryPassengerBillofRights052313.pdf + https://www.ncl.com/ticketcontract


Oceania: 

Cancellation: https://www.oceaniacruises.com/sites/default/files/2023-08/oceania-guest-ticket-contract-us.pdf   

Ticket Contract/Legal: https://www.oceaniacruises.com/legal


Princess: 

Cancellation: https://www.princess.com/en-us/plan/standard-cancellation-refund-policy + https://www.princess.com/en-us/legal/passage-contract   

Ticket Contract/Legal: https://www.princess.com/legal/passage_contract/index.html + https://www.princess.com/learn/faq/index.html + https://www.princess.com/plan/oceanready/index.html 


*Regent:

Cancellation: https://www.rssc.com/legal + https://www.rssc.com/frequently-asked-questions/general-reservations-questions

Ticket Contract/Legal:  https://www.rssc.com/legal/ + https://www.rssc.com/legal/travel-restrictions + https://www.rssc.com/frequently-asked-questions/


Royal Caribbean:

Cancellation: https://www.royalcaribbean.com/faq/questions/booking-cancellation-refund-policy   

Ticket Contract/Legal: https://www.royalcaribbean.com/guest-terms/


Seabourn:

Cancellation: https://www.seabourn.com/en/us/legal-privacy/cruise-contract  

Ticket Contract/Legal: https://www.seabourn.com/en/us/legal-privacy/cruise-contract  


Silversea:

Cancellation: https://www.silversea.com/travel-informations/general-information.html  

Ticket Contract/Legal: https://www.silversea.com/travel-informations/general-information.html + https://www.silversea.com/guest-terms/united-states/united-states-ctc-en/


Uniworld:

Cancellation: https://www.uniworld.com/us/terms-and-conditions

Ticket Contract/Legal: https://www.uniworld.com/us/terms-and-conditions + https://www.uniworld.com/us/cruise-passenger-ticket-contract 


Viking:

Cancellation: https://www.vikingcruises.com/legal/index.html  

Ticket Contract/Legal: https://www.vikingcruises.com/legal/index.html  


Virgin Voyages: 

Cancellation: https://www.virginvoyages.com/help-and-support/before-you-sail/pre-voyage-policies  

Ticket Contract/Legal: https://www.virginvoyages.com/promotional-terms-and-conditions

https://www.virginvoyages.com/passenger-bill-of-rights   

https://www.virginvoyages.com/help-and-support/before-you-sail


Windstar:

Cancellation: https://www.windstarcruises.com/terms-conditions

Ticket Contract/Legal: https://www.windstarcruises.com/terms-conditions + https://www.windstarcruises.com/voyage-plan/cruise-documents